About 3 years ago, in 2009, WinPalace was established. Since it’s a relatively new casino, it had to conquer part of the market and distinguish itself from other casinos. WinPalace chose to do this by focusing on a good looking, up to date client and website and a fairly wide range of games.
It’s clear that a lot of effort was put into making the website; it’s one of the better online casino websites that we’ve seen. It has the elegance that a real casino has as well and it’s available in 5 languages.
More than 100 games can be played in the WinPalace online casino. That’s a pretty neat number of games; we have seen casinos that offer more games, but it’s not the least by far either. Despite offering more than 100 games, WinPalace does not offer any live games, which is a big disadvantage.
The software client of WinPalace is based on Realtime Gaming software. It’s pretty refreshing this software is being used, as it’s not as common as for instance Playtech software. As a result it reinforces the feeling this casino is unique and elegant.
When using the client, we noticed that both the interface as well as the graphics and sound are implemented quite well and most players will probably feel at home quite soon when playing in WinPalace.
Promotion and payment
WinPalace offers a welcome bonus to players making their first or second deposit. Players that deposit more than $750 on their first deposit qualify for a 200% High Roller bonus up to $2000. If you don’t qualify for this bonus, then you do still qualify for the normal bonus 200% bonus up to $1,000 on their first or second deposit.
There are also several game specific bonuses that can be earned. Gamblers that want to play slots can even get a 300% bonus up to $3,000. If you prefer playing Blackjack or Video Poker, then you can get a 100% bonus up to $500.
Next to the bonuses mentioned above WinPalace also offers several weekly bonuses, more info on those can be found on the website.
WinPalace offers a loyalty program through its VIP club. Gamblers will earn points while playing and the points can later be exchanged for money.
WinPalace supports many ways of depositing and withdrawing money, including Visa, Neteller, Click2Pay and Ukash.
Support & security
Support of WinPalace is fairly good. We had some problems contacting the support team, but in the end they did solve all of our problems. We have to give the team credits for remaining calm and polite at all times, despite the fact that we were angry during one of our calls.
WinPalace has a good reputation in the online world and your personal information and bank details are safe with this organization.
WinPalace is an online casino that hasn’t been around for a long time, but manages to create a pleasant experience. The site and the software are quite good and they manage to give you a unique experience.
The collection of available games is very well and if live games would be added, WinPalace could really become a great casino. A good thing about the games at WinPalace is that we had the idea that the win rate was quite high. We felt like we could play forever with our money.
If you are interested in roulette, then WinPalace might not be the best choice. WinPalace has good slots and table games, but its roulette games, despite being good, are not really special.
Aside from the lack of live games, the biggest problem we had was withdrawing money. This took longer than we expected and it also resulted in a few encounters with the support team. As said before in this review, they were sometimes hard to reach, but they did respond in good manner when we finally did reach them.
Overall score – 7.5/10
Roulette score – 7/10